Admissions Assistant
Staff at Beech Hall School Riyadh (BHSR) will be responsible for delivering a bespoke approach to learning through a new lens, with emphasis placed on growing minds, hearts, eco responsibility, digital, innovation and being part of a global community.
The Beech Hall Tapestry frames our curriculum, our approach and our educational footprint. All staff will be supported to deliver relevant and contemporary education, with excellent resourcing and a team of collaborative and child-centred colleagues.
Beech Hall School Riyadh is seeking an Admissions Assistant to provide administrative support to the School Recruitment Team and serve as the primary contact point for incoming calls from prospective parents. This role involves responding to inquiries, addressing significant customer service issues, and offering general information.
The Admissions Assistant should demonstrate a high level of professionalism and diplomacy when interacting with customers, students, staff, parents, and external partners. The role may require working beyond regular school hours, including staying late when necessary and representing the school at admissions events, educational exhibitions, and fairs.
Start date: September 2024
Position: Full Time
Key Responsibilities:
- Provide general administrative support to ensure the efficient operation of the Admissions Office.
- Manage admissions documents, including printing, collating, scanning, and filing.
- Assist with admissions inquiries as needed.
- Accurately input data into the student database system from the initial inquiry stage onward.
- Redirect calls or log new customer inquiries into the system, and schedule appointments with the admissions team.
- Follow up with parents after Open Day events.
- Maintain records of all inquiries and their current status in ISAMS.
- Prepare reports, enrollment documents, and transfer certificates for new, existing, and departing students.
- Collect, verify, and log accepted student data in ISAMS.
- Monitor and archive leaver documents accurately within ISAMS.
- Prepare welcome packs for prospective parents.
- Perform any other duties as assigned.
- Committing to regular CPD and Admissions trainings
- Working with the marketing and admissions team to achieve
Requirements:
- Knowledge of customer service principles and practices.
- Strong data entry and typing skills.
- Proficiency in English and Arabic.
- Excellent listening, verbal, and written communication skills.
- Ability to handle stressful situations appropriately.
- Capability to work under tight deadlines and prioritize tasks effectively.
- Ability to work independently and proactively within a team environment.
- Lateral thinking, with negotiation and coordination skills during critical times.
- Flexibility to adapt to varying demands.
- Advanced skills in using computer software packages.
- Eagerness to engage in regular professional development.
- Patience and adaptability in managing diverse situations and individuals, with a strong focus on responding to the needs of staff, students, and parents.
- Proficient interpersonal skills in English.
- Knowledge of ICT systems and databases.
- Effective communication skills for collaboration across various departments.
- Strong organizational and proactive approach, with excellent interpersonal skills and attention to detail.
- Experience working under demanding deadlines, with the ability to prioritize tasks and projects effectively.
- Work experience in school environment would be beneficial
Beech Hall School Riyadh is committed to safeguarding and promoting the welfare of children and young people.
We execute rigorous recruitment procedures that ensure all employees and volunteers are of sound moral character and are suitable people to work with children and young adults.
BHSR expects all teaching staff, non-teaching staff and volunteers to share and uphold our commitment to safeguarding.
